Charging and services.

Find out more about electromobility from Mercedes-Benz.

EQC 400 4MATIC: electrical consumption in kWh/100 km (combined): XXX; CO2 emissions in g/km (combined): 0. Provisional figures.[1]

See how charging works


Charging with Mercedes-Benz: innovative, convenient and reliable.

Electric mobility should be easy, fast and convenient. And above all: directly available. What you need are holistic solutions that bring intuitive access to the charging infrastructure or allow you to charge your vehicle at home. Watch our film to see how it all works.

See how charging works


Charging with Mercedes-Benz: innovative, convenient and reliable.

Electric mobility should be easy, fast and convenient. And above all: directly available. What you need are holistic solutions that bring intuitive access to the charging infrastructure or allow you to charge your vehicle at home. Watch our film to see how it all works.

Watch again

Charging at home


Simple and convenient charging at home.

The simple and convenient way to charge your electric vehicle at home: with a Mercedes-Benz Wallbox or at a conventional domestic mains socket.

Charging at home


Simple and convenient charging at home.

The simple and convenient way to charge your electric vehicle at home: with a Mercedes-Benz Wallbox or at a conventional domestic mains socket.

Charging at the Mercedes-Benz Wallbox Home

The Mercedes-Benz Wallbox Home gives you exceptionally fast, safe and effortless charging.

The image shows a Mercedes-Benz EQC connected to a Mercedes-Benz Wallbox Home.

Charging at a domestic mains socket

The conventional type of domestic mains socket allows you to charge your vehicle at your leisure, for example overnight.

Charging while out and about


Quick and easy charging while out and about.

Thanks to a growing network of public charging stations, there are now plenty of opportunities for easy and flexible charging while you're out and about - in town, at shopping centres or on the motorway.

Charging while out and about


Quick and easy charging while out and about.

Thanks to a growing network of public charging stations, there are now plenty of opportunities for easy and flexible charging while you're out and about - in town, at shopping centres or on the motorway.

Charging at IONITY fast charging stations

The IONITY network provides reliable and powerful charging stations on long-distance routes.

The image shows the charging process for the Mercedes-Benz EQC at any IONITY charging station.
The image shows the charging process at a public charging station.

Charging at public charging stations

Mercedes me Charge gives you widespread access to public charging stations.

Frequently asked questions


Frequently asked questions

Electric mobility is the mobility of the future – a step in the direction of new technologies and at the same time a departure from familiar ways. This throws up many questions. For this reason, we have collected responses to the most frequently asked questions here.

Frequently asked questions


Frequently asked questions

Electric mobility is the mobility of the future – a step in the direction of new technologies and at the same time a departure from familiar ways. This throws up many questions. For this reason, we have collected responses to the most frequently asked questions here.

    • Resale value of an electric vehicle

      Wiederverkaufswert eines Elektrofahrzeuges

      What about the resale value of my electric vehicle? In terms of the battery, does a drop in output reduce the value to the extent that it's not worthwhile purchasing the vehicle in the first place?

      Mercedes-Benz vehicles are known for their high resale value. This also applies to electrified vehicles. Consequently, the Mercedes-Benz Battery Certificate guarantees the performance of the lithium-ion high-voltage battery in fully electric vehicles and plug-in hybrids. This has a positive effect on the resale value.

    • Battery recycling options

      Optionen des Batterierecycling

      Lower consumption and emissions initially means that there is a positive environmental aspect. But what about recycling the battery? I'm not even supposed to put the batteries from my TV remote in the landfill bin.

      In the "LiBRi" (Lithium-ion Battery Recycling Initiative) research project, Mercedes-Benz has joined forces with suppliers and disposal partners to develop innovative recycling concepts which allow high-quality recycling of valuable components or materials. To find out more about the Environmental Certificate, go to www.mercedes-benz.com and search for "life cycle".

    • Battery fire safety

      Brandsicherheit von Batterien

      We keep hearing about electric cars in which the batteries suddenly catch fire. Can that also happen to me in a Mercedes?

      Mercedes-Benz applies the same high safety standards to its electric vehicles as is does to all of the brand's other vehicles. Thanks to the innovative ENERGY SPACE, the battery in the B-Class, to take an example, is housed in the car's underbody to protect it in the event of a crash. Our engineers have optimised and successfully tested the safety of the drive-system-related components and systems in crash tests.

    • Overall vehicle LCA

      Gesamt-Ökobilanz von Fahrzeugen

      Do you have something like an overall LCA for the vehicles? I'm not sure whether driving a partially electric or fully electric car is really better for the environment than, e.g. driving a BlueTEC diesel.

      How green the vehicle is when in use depends very much on the customer's driving behaviour and how they recharge the vehicle. Frequent charging after short journeys (<30 km) increases the overall distance that the customer actually covers with a plug-in hybrid, for example. The electricity the vehicle is charged with also plays a significant role, i.e. is it actually being charged with "green" electricity or an energy mix?

      As a rule, all public charging stations are supplied with green electricity, and it often only takes a few clicks for a household to find a green energy supplier.

    • Charging cable lock

      Ladekabelverriegelung

      I charge my vehicle while it is parked outside. How can I make sure that no one unplugs my car overnight?

      The Mercedes-Benz Wallbox includes a charging cable lock, which works when the vehicle is locked. The charging cable is also locked on the vehicle side.

    • Total cost of ownership

      Total Costs of Ownership

      Roughly speaking, what are the total costs of ownership for the different drive variants in comparable models?

      Anyone purchasing an electric car can expect significantly lower workshop costs for the vehicle than the owner of a petrol or diesel vehicle. And depending on the electricity tariff, the lower "refuelling costs" should not be ignored when it comes to the decision to buy. In many countries the owner will also benefit from subsidies and tax incentives or exemption from access restrictions and congestion charges.

    • Inductive charging

      Induktives Laden

      When will Mercedes-Benz introduce inductive charging? Would I have to/be able to convert one of the current models to use inductive charging or would I need a new car for the new charging technology?

      One of the next steps on the way to the perfect electric vehicle and plug-in hybrid is inductive charging of the battery, which will revolutionise charging comfort from 2017. Mercedes-Benz is currently trialling this "unplugged" future technology with the S 500 e.

      Power consumption of the S-Class 500 e long version in combined test cycle: from 15.5 kWh/100 km<p>There may be deviations from the certified standard values under real driving conditions The actual values are influenced by numerous individual factors, e.g. the driver's driving style, environmental conditions and the conditions of the route.</p>; combined fuel consumption: 2.8 l/100 km<p>There may be deviations from the certified standard values under real driving conditions The actual values are influenced by numerous individual factors, e.g. the driver's driving style, environmental conditions and the conditions of the route.</p>; combined CO2 emissions: 65 g/km<p>The stated fuel consumption and CO2 emission values have been determined using the specified measuring procedure (§2 Nos. 5, 6, 6a "Pkw-EnVKV" [German Ordinance on Fuel Consumption Labelling for Cars] in their currently valid edition). The figures are not based on an individual vehicle and do not constitute part of the product offer; they are provided solely for purposes of comparison between different vehicle models.</p>.

    EQC 400 4MATIC: electrical consumption in kWh/100 km (combined): XXX; CO2 emissions in g/km (combined): 0. Provisional figures.<p>Figures for electrical consumption, CO2 emissions and range are provisional and were determined by the technical service. EC type approval and conformity certification with official figures are not yet available. There may be differences between the stated figures and the official figures.</p>