I have a question concerning my eCell vehicle.

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Should you have questions concerning your charging infrastructure, please contact your wallbox provider.
(For example TMH; e-mail: service@mobilityhouse.com)
If you have purchased your wallbox via Mercedes-Benz, please contact your Mercedes-Benz Service Partner or the Customer Service: 00 800 3 7 77 77 77.

Should you have any questions concerning your services, please contact the Mercedes-Benz Customer Service: Tel. no.: 00 800 3 7 77 77 77, e-mail: mproconnect.irl@cac.mercedes-benz.com

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