FAQ-20
How can I verify my user account?






















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Mercedes-Benz must make sure that Mercedes PRO is used only by those individuals who are actually responsible for a company's vehicle management. Therefore, Mercedes must compare the data of the company's authorised agent, which is stored in Mercedes PRO, with the data on an ID document. You must appear in person at an authorised Mercedes-Benz dealer and present a valid ID document. Your authorised Mercedes-Benz dealer can mark your Mercedes PRO user account as "verified".

Step-by-step further information about setting up Mercedes PRO connect is availablehere.

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