Mercedes PRO | Components & pre-requisites

The components of Mercedes PRO connect.

The basis for your connectivity: the communication module.

In order to be able to use the services from Mercedes PRO connect, your vehicle must be equipped ex works with the Communication Module (LTE) for Digital Services (JH3)1. It transmits the data with the integrated SIM card particularly fast and reliably.2 Thus you are optimally connected with your vehicles.3

Here you can find an overview of the vehicles that are equipped ex works with the communications module.


The communication module is available in the Sprinter 907 and 910 from 06/2018, in the eSprinter 910, in the Vito 447 from 05/2019, in the eVito 447 from 03/2019 and in the V-Class 447 from 03/2020.


Dependent on regional availability.


The performance of services in conjunction with the integrated communication module is dependent on the network coverage of the mobile service provider.

Your advantages with Mercedes PRO connect.

Wartungen besser planen

Plan servicing better.

A simple traffic-light system shows you when the next service is due. This means you never miss anything.
Ihr Fahrzeug immer im Blick

An eye on your vehicle at all times.

Keep a check on the status of your vehicle even when it is not in the vicinity.
Unnötige Mehrkosten vermeiden

Avoid unnecessary extra costs.

Keep your vehicle in top form and plan more reliably without the risk of breakdown.

The components at a glance.

Find out here which components Mercedes PRO comprises and how you can use them.

  1. Communications Module (LTE) for Digital Services (JH3)
  2. Mercedes PRO Portal incl. the Vehicle Management Tool
  3. Mercedes PRO connect App
  4. MBUX multimedia system

Compatibility overview.

Obtain an overview of all information and limitations concerning the compatibility of vehicle models and Mercedes PRO connect products.

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