Digital Extras for your van. Unlock the full potential of your Mercedes-Benz van
with Digital Extras for maximum efficiency.

Highlights

Digital Extras – discover the benefits now.

Digital Extras [2][3] put the full potential of your Mercedes-Benz van at your disposal. They ensure that you always stay connected to your vehicle, wherever you are. You can look forward to all-round support for your day-to-day work, such as predictive maintenance planning, remote operation of vehicle functions and the calculation of navigation routes based on real-time traffic data. This means more efficiency, better predictability and intelligent communication for your business. You receive selected Digital Extras for your Mercedes-Benz van ex factory – free of charge. In the Mercedes-Benz Store, you can check your terms, extend them if necessary and purchase new Digital Extras. Discover the benefits of our most popular Digital Extras now and find out more about how they can help your business.

Navigation with Electric Intelligence

Intelligent navigation for electric vehicles: if one or more charging stops are necessary on the way to the destination, this Digital Extra plans them directly when calculating the journey distance and duration. This allows you to predict exactly how long your vehicles will be on the road, including charging time. [4][5]

Remote Door Locking and Unlocking

This Digital Extra is particularly practical for vehicles that are used by several people. Simply open the vehicle doors, including the rear-end doors, via the Mercedes-Benz App to enable tools or materials to be unloaded, for example. It is just as easy to lock the doors again using the app.

Navigation for Trailers and Oversized Vehicles

This Digital Extra takes the length, width, height and gross vehicle weight rating of your vehicle and trailer, if applicable, into account when planning the route by entering them in the Mercedes-Benz App. This avoids passages that are too narrow, bridges that are too low or routes where traffic bans are in place – and your vehicles reach their destinations without any unplanned detours.

Programming of Charging Settings and Pre-Entry Climate Control

Use the Mercedes-Benz App to set a departure time for your vehicle at which it should be ready with a specific state of charge and air-conditioned to your requirements. The charging process and climate control start fully automatically at the right time – and your vehicles can get going immediately when the time comes.

Van Uptime

Manage maintenance and repairs efficiently[4], carry out maintenance yourself, recognise urgent repair requirements: this Digital Extra[5] analyses your van's technical data and gives you proactive recommendations for action if required.[3]

Digital Extras at a glance

Our portfolio for your van.

Everything at a glance. Discover the Digital Extras from the Standard Equipment, Remote, Navigation, E-Mobility, Mercedes-Benz Van Uptime and other Digital Extras categories here. Depending on the model, many Digital Extras are included free of charge or for a term of 36 months when you purchase the vehicle. You can find more information on the terms from vehicle purchase and the extension options on the respective Digital Extras category page. Please note that the scope of features is dependent on the model series, year of manufacture and equipment.

Mercedes-Benz Store

Purchase and extend Digital Extras in the Mercedes-Benz Store.

The Mercedes-Benz Store provides you with an overview of the terms of the Digital Extras you have already purchased, which can be easily extended once they have expired. Various Digital Extras packages are available for this purpose – customised to your needs and those of your business. You can also find out which other useful Digital Extras are available for your van. Please note that you can easily switch between your private and company account in the Mercedes-Benz Store.

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Standard Equipment Included as standard in every Mercedes-Benz van: These digital extras support you with maintenance and repair management, the replacement of wearing parts and in the event of a breakdown.
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Remote Stay connected with your Mercedes-Benz van anytime, anywhere. With the Digital Extras In the Remote area, you can control numerous vehicle functions remotely and, for example, keep an eye on the position of parked or moving vehicles. _[2] Button

Navigation These digital extras ensure that your vehicles reach their destination in the best possible way depending on the traffic situation. Real-time traffic data, map data updates and POI search functions are available for this purpose. _[2] Button

e-mobility Unlock the full potential of your electric van. The digital extras for e-mobility support you with intelligent route guidance, take charging stops into account, find charging stations along the route and control the charging process. _[2] Button

Van Uptime This digital extra is specifically designed to increase the efficiency of your vehicles. Proactive recommendations for action _[1] enables you to avoid unplanned downtime and ensure maximum availability of your transporter.
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Mercedes-Benz Store Buy and extend Digital Extras in the Mercedes-Benz Store.

In the Mercedes-Benz Store you have an overview of the terms of your already purchased digital extras, which can be easily extended after they expire. Various digital extras packages are available for this purpose - tailored to your needs and those of your company. Here you can also find out which other useful digital extras are available for your van. Please note that you can easily switch between your private and company account in the Mercedes-Benz Store.

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Create Mercedes me ID In order to create a company profile for your company, you must register once as a company admin here on the local Mercedes-Benz website or in the Mercedes-Benz app - you will then receive your personal Mercedes me ID, which you can use to log into your customer profile. If you already have a Mercedes me ID, you can skip this step. Button

Create a company profile With your personal Mercedes me ID you can now create a company profile here on the local Mercedes-Benz website in the logged-in area of your Mercedes-Benz account. Please note that you must be authorized to create an account for your company. Button

Add vehicles, digital extras and additional users After you have created your company profile, you can link your vehicle(s) here on the local Mercedes-Benz website in the logged-in area of your customer profile and activate the digital extras of your choice.

You also have the option of adding additional users as drivers. These users will receive an invitation by email and will also need a personal Mercedes me ID to use the company profile.
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Install and start the Mercedes-Benz app As soon as you have successfully registered and are stored as a user in the company profile, you can log in to the Mercedes-Benz app with your personal Mercedes me ID, assign yourself to a vehicle and use the digital extras from Mercedes-Benz. Button

Find out more about Digital Extras. Would you like to find out more or do you have any questions? Here you will find further information and answers to frequently asked questions about digital extras for business customers. Button

Fleet management Efficient solutions for fleets.

Are you looking for a fleet management solution for your vehicle fleet or would you like to integrate your Mercedes-Benz vehicles into your existing fleet management system? Mercedes-Benz Connectivity Services GmbH offers you suitable solutions directly or in cooperation with professional cooperation partners. Button

Private vehicles Digital extras for your private vans from Mercedes-Benz.

Do you use your Mercedes-Benz van privately? For your V-Class, EQV, T-Class or EQT you can find all information about registering, purchasing and extending the Digital Extras here. Button

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Our parts portfolio The right part for every Mercedes-Benz. Whether you need a replacement part for an older Mercedes model or the appropriate service part for a new vehicle, the comprehensive portfolio of parts from Mercedes-Benz has a custom-fit option for every vehicle and every budget. Of course, with all of our parts lines, you can be sure that each part meets our stringent specifications.

Mercedes-Benz GenuineParts Would you like to use only certified new parts in your Mercedes-Benz when it comes to maintenance or the replacement of wear parts? Then we recommend that you use genuine Mercedes-Benz parts. They combine all the know-how of Mercedes-Benz as a vehicle manufacturer, are specially developed for your vehicle and optimally adapted to the other components of your vehicle.

Your advantages at a glance:
- Excellent quality, precision and durability
- Tested and inspected in accordance with strict Mercedes-Benz specifications for high safety and reliability
- Specially developed for the respective vehicle
- Worldwide, rapid availability

For further information on Mercedes-Benz Genuine Parts, please contact your local Mercedes-Benz Service Partner. Button

Mercedes-Benz Genuine Remanufactured Parts The Mercedes-Benz Genuine Remanufactured Parts range offers a wide choice of replacement parts for all the most popular classes of vehicle - from the starter motor and steering through to the engine and electric drive systems. Each part goes through a meticulous process of remanufacturing, inspection and testing in accordance with stringent Mercedes-Benz standards. The outcome is Genuine Remanufactured Parts at a beneficial price, with the quality of a new part.

Your advantages at a glance:
- Quality of a new part in accordance with Mercedes-Benz quality standards
- Attractive price-performance ratio thanks to remanufacturing
- Genuine parts warranty of 24 months
- Reliable availability and short replacement times
- Sustainable thanks to savings of resources, energy and CO2 emissions

You can obtain genuine Mercedes-Benz replacement parts from your local Mercedes-Benz service partner. Button

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GenuineParts v. Non-genuine parts Seemingly genuine: look out for counterfeit parts. Your Mercedes-Benz service partner protects you from counterfeit products. Because unfortunately, where it says Mercedes-Benz on the outside, it doesn't always say Mercedes-Benz on the inside. Counterfeiters are increasingly specialising in copying vehicle replacement parts. In the process, safety-relevant parts such as brake discs and pads, windscreen wipers, windscreens, chassis parts or filters are increasingly being copied. Counterfeit parts often seem deceptively genuine, to the point that not even experts can easily identify them at first glance.

General Disclaimers:

[1] The recommended actions are based on the current component coverage of Mercedes-Benz Van Uptime. A recommendation for action does not guarantee that a breakdown will be avoided. All recommendations for action are without warranty. The person using the vehicle is responsible for the vehicle being in a roadworthy condition. Mercedes-Benz Van Uptime does not relieve you of this responsibility.

[2] The use of the Digital Extras requires the permanent acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Service Terms in their applicable versions, the permanent pairing of the vehicle with the Mercedes-Benz user account and - if applicable - the activation of the Digital Extras. Upon expiry of the term, the Digital Extras can be renewed for a fee in the Mercedes-Benz Store provided they are still offered for the corresponding vehicle at that point. In addition, for the use of some Digital Extras there may be further usage requirements or limitations specifically separate customer-owned contracts with third parties (e. g., streaming, charging, conclusion of a data contract covering comfort data volume), selected third-party products (e.g. smartphone, smartwatch) or they are only available for specific customer groups. Alternatively to comfort data volume, depending on the generation of your multimedia system, data volume must be available via Internet in the car or, where possible, your own data volume will need to be used via tethering. Information on personal data processed for the use of Digital Extras may be found in the Digital Extra privacy policy. The connection of the communication module to the mobile network, including the emergency call system, depends on the respective network coverage and availability of the network providers.

[3] Please note that the scopes can differ depending on model series, year of manufacture, equipment and whether the customer account is a private or a business account.

[4] The selection of a preferred Mercedes-Benz service partner is required for using the entire scope of "Maintenance and Repair Management" services.

[5] Mercedes-Benz Van Uptime is available in selected European markets for the Sprinter (model series 907/910) with communication module (LTE) for digital services.

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