The communication module.
The Mercedes PRO connect components.
The standard solution from Mercedes PRO connect comprises various components that enable the communication between fleet managers, drivers and vehicles, and above all make it easier.
The communication module is available in the Sprinter 907 and 910 from 06/2018, in the Vito 447 from 05/2019.
Dependent on regional availability.
On vehicles equipped with the engine run-on system (MW1), there are functional restrictions to the "Digital Trip Management" and "Digital Driver's Log" services. If the engine run-on feature is active, only one journey is recognised.
The Mercedes PRO connect App must not be used while the vehicle is on the move. Otherwise there is a danger of being distracted from the traffic, and of the driver or others being endangered. Please also observe the legal requirements of the country in which you are currently located.
Service availability & usage requirements.
Here you will find the key requirements that must be met to use Mercedes PRO connect as a standard solution.
Compatible model series.
|Year of construction|
|The MBUX multimedia system with navigation is available as optional equipment in the Sprinter 907 and Sprinter 910 models.|
Depending on the vehicle model, the communication module for digital services is standard or optional equipment.
The model series may vary from country to country. In the case of reimports or grey imports, the original destination country is relevant for compatibility. On vehicles equipped with the engine run-on system (MW1), there are functional restrictions to the "Digital Vehicle Management" and "Digital Driver's Log" services. If the engine run-on feature is active, only one journey is recognised.
|In order to be able to use the Vehicle Management Tool, the Mercedes PRO Portal and the Mercedes PRO connect App, the following system pre-requisites are necessary:|
|Browser||Common browsers are supported. The following versions of browsers are recommended:
Mozilla Firefox Version 51+, Google Chrome Version 56+, Safari Version 10+, Microsoft Edge all versions
Please note that the Vehicle Management Tool and the Mercedes PRO Portal are not optimised for use on tablets and smartphones and may therefore only be operated using a desktop computer.
|Smartphones||The Mercedes PRO connect App is compatible with commonly used smartphones and can be obtained from the Apple and Google App Stores.
Operating system from version iOS 11
Download in Apple App Store
Operating system from version 5.0
Download in Google Play Store
For security reasons, smartphones with root access or jailbreak are not supported.
Availability in your country.
|Mercedes PRO connect as a standard solution with Communication Module (LTE) for Digital Services (JH3) is available in:|
|Belgium, Denmark, Germany, Finland, France, Ireland, Italy, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovakia, Spain, Czech Republic, Hungary, USA, United Kingdom|