Mercedes PRO connect I Optimised Assistance
Vehicle is efficiently maintained with optimised support from Mercedes PRO connect

Optimised Assistance.

Helps you to save time and costs.

Optimised Assistance.

With the "Optimised Assistance"1 package, service work can be planned in good time and performed more efficiently. You thus benefit from maximum availability of your vehicle. Should any support be required on the road, you will receive help quickly.

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Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.

Your advantages at a glance.

Reduzierung von Standzeiten

Reduced downtimes.

 
Termin- und Kostentransparenz

Schedule and cost transparency.

 
Schnelle, zielgerichtete Hilfe

Rapid, effective assistance. 

 

Services included.

  1. Maintenance and Repair Management

  2. Accident and breakdown management

  3. Mercedes-Benz emergency call system

  4. Software updates

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Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.

2

The "Maintenance and Repair Management" service is only available to a limited degree for the Mercedes-Benz Vito with a Euro 6c engine (repairs due are notified to Mercedes-Benz dealers, maintenance due is not).

3

Does not apply to the eVito and eSprinter.

4

The selection of a preferred Mercedes-Benz Service Partner is required for using the entire scope of services of Maintenance and Repair Management.

5

The performance of services in conjunction with the integrated communication module is dependent on the network coverage of the mobile service provider.

6

Your "Mercedes-Benz emergency call system" is already active ex factory.

7

Updates for the multimedia systems and Operating Instructions are only available in conjunction with the MBUX multimedia system with 17.8 cm (7-inch) touchscreen or the MBUX multimedia system with 26 cm (10.25-inch) touchscreen.

8

By accepting the General Terms of Use, software updates are active for each vehicle.

Compatible models.

Vehicles and models

Sprinter 910, Sprinter 907, eSprinter 910, Vito 447 (from 05/2019), eVito 4471, V-Class 447 (from 03/2020)

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Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.

Detailed information as to which services are available for your vehicles can be obtained from the Mercedes PRO connect service overview.

Our Welcome Offer for you: test free of charge and without commitment!

Use this opportunity to discover the benefits of Mercedes PRO connect: secure your price advantage and test the products "Efficient Vehicle Management", ", "Remote Control" and "Remote eCharging" for an exclusive period with our Welcome Offer, free of charge and with no commitment.1

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The durations and scopes of the Welcome Offer can vary depending on the model series, year of construction and the time of the vehicle sale. Details on the latest offer or offers can be obtained from the respective Mercedes PRO Portal in your market. After expiry of the current Welcome Offer, your Mercedes PRO company account will remain valid. Upon expiry of the Welcome Offer, all products included in the scope of the Welcome Offer also expire and are no longer assigned to the vehicle. To continue to benefit from the full portfolio of products, please note that some products and services must be purchased after expiry of the Welcome Offer.

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