Convenient and networked charging - the new Mercedes-Benz Wallbox.

The new Mercedes-Benz Wallbox:

Convenient and networked charging - the new Mercedes-Benz Wallbox.

Simply charge your electrified Mercedes-Benz at home, using the Mercedes-Benz Wallbox. With a charging power of up to 22 kW1, 6 metres of cable and the universal Type-2 plug, you can charge your vehicle safely and significantly faster than at a household socket.
The Mercedes me App2 makes it easy to start and stop the charging process with your smartphone. You receive information on the charging status as well as a transparent overview of your charging history. This requires the wallbox to be connected to the internet via WLAN, LAN or the purchase of the separate version including SIM card3.

Safety has the highest priority. The integrated components (e.g. 6mA DC residual current detector) provide additional protection for the vehicle, the house installation and the wallbox during charging. To protect against unauthorised use, the Mercedes-Benz Wallbox can be unlocked or locked via the app2 or RFID card4.


The Mercedes-Benz Wallbox also has the option of receiving software updates "over-the-air" by giving your consent via the Mercedes me app. For example, in the future you can get new functions for integrating the wallbox into an energy management system5.


You can obtain the Mercedes-Benz Wallbox2 online from our Mercedes-Benz Store or from your Mercedes-Benz dealer. For chargeable installation, simply contact e.g. our installation partner and ask for advice.

122 kW charging requires special equipment in your Mercedes-Benz vehicle.


2The Wallbox includes preinstallation for remote functions. In order to use the remote functions of the Mercedes Benz Wallbox, the Mercedes me app, a personal Mercedes me ID and agreement to the terms of use of the Mercedes Benz Wallbox and for receiving "over-the-air" updates for the Mercedes me connect services are required.


3 Every Mercedes-Benz Wallbox contains an LTE-M modem. The SIM card required for this purpose as well as the required data volume for 8 years from the activation of the card (but no longer than until 31.12.2033) when installed are part of a separate product variant. Please have the insertion and installation of the SIM card carried out by qualified specialists only. The SIM card only works in the following countries: Austria, Switzerland, Belgium, France, Germany, Denmark, Sweden, Norway, Spain, Greece, Hungary, Finland, Poland, Slovakia, Czech Republic, Latvia. After the data volume has expired, you can either I) obtain a new LTE-M SIM card from a third-party company or II) use the Wallbox with a WLAN or LAN connection


4 An RFID card will be added to each Wallbox from Q4 2022. Additional cards can be ordered via a Mercedes-Benz dealer or the online shop. RFID cards can only be used after activation in the Mercedes me app.


5 Integration into a home energy management system planned in 2023 with the EEBUS standard. EEEBUS is a widespread communication standard via which home energy management systems communicate with charging systems such as wallboxes, among others. To receive the "over-the-air" updates, you must agree to the respective update in the Mercedes me App, or give general consent in the Mercedes me App to receive all future updates.

Wallbox installation service.

A Mercedes-Benz with the driver's door open and an installation service employee.

Wallbox installation service.

Professional support for the installation of a home charging solution is available via the installation service of our local cooperation partners in the respective country, subject to a charge. A service employee will be pleased to visit you in order to determine whether a wallbox can be installed at your home and what will be required for this purpose. Contact e.g. our installation partner, who will be happy to advise you.

You can use our Mercedes-Benz Wallbox Pre-Check now to see how well prepared you are for charging at home.

Charge wherever and whenever you want - the flexible charging system from Mercedes-Benz.

A Mercedes charging cable for home and on the road.

Charge wherever and whenever you want - the flexible charging system from Mercedes-Benz.

Do you travel a lot and want to be able to adapt to every charging option?
Or perhaps you already have a heavy current connection at home?

Then we have a mobile charging solution for you with the flexible charging system, with which you can charge your plug-in hybrid or electric vehicle at up to 22 kW. With the help of the various adapters included in the delivery package, you can adapt individually to a wide variety of charging situations (household sockets, industrial sockets, public charging stations/wallboxes). These adapters can be easily connected to the flexible charging system via plug-and-play.

With this compact and portable all-in-one charging solution, you always have exactly the system you need in the boot. And in case you already have a heavy current connection at home, you can also use the system as a wallbox without any additional installation costs.
Whether at home, with friends or on the road: the flexible charging system allows safe and flexible charging for your vehicle - where and when you want!

Any questions? We have the answers!

  • How can I protect my Mercedes-Benz Wallbox from unauthorised use?

    You have the option of unlocking or locking the Mercedes-Benz Wallbox via the Mercedes me App or your RFID card*. This is particularly interesting if you want to install the Wallbox in a semi-public area.

    *An RFID card will be added to each Wallbox from Q4 2022. Additional cards can be ordered via a Mercedes-Benz dealer or the online shop. RFID cards can only be used after activation in the Mercedes me app.

     

  • What do I have to consider as a tenant or in a homeowners' association?

    It is also possible to install a wallbox or charging station at a parking space in a rental garage.
    Your landlord or the homeowners' association must be informed about this and agree to the installation. Please obtain prior written consent.

     

  • Can I charge several vehicles at the same time with the Mercedes-Benz Wallbox?

    With the Mercedes-Benz Wallbox you can charge only one vehicle at a time.

     

  • How fast can I charge at home?

    The charging cable for the household socket supplied with plug-in hybrids allows charging within a few hours. For particularly convenient and fast charging of your plug-in hybrid or fully electric vehicle, we recommend a wallbox which, depending on the charging power provided and the vehicle equipment, allows up to 7x faster charging with 22kW.

  • Can I also charge a vehicle from another manufacturer with the Mercedes-Benz Wallbox?

     

    The Mercedes-Benz Wallbox has been tested for compatibility and function with all current Mercedes-Benz models. The wallbox was developed according to the official IEC 61851-1 standard and can therefore also be used with other vehicles that comply with this standard.

  • How can I ensure that the Mercedes-Benz Wallbox receives updates to stay up to date?

    To receive the "over-the-air" updates, you must agree to the respective update in the Mercedes me app or give general consent in the Mercedes me app to receive all future updates. This requires the Wallbox to be connected to the internet via WLAN or LAN. In order to use the remote functions of the Mercedes Benz Wallbox and to receive "over-the-air" updates, the Mercedes me app, a personal Mercedes me ID and agreement to the terms of use for the Mercedes me connect services are required.