Mercedes-Benz
Fleet Services. Boost efficiency and vehicle uptime across your fleet.

‘My job is to keep your fleet running.’

‘Vans that are ready for use with minimal downtime – that’s what a fleet should deliver. What does it take? Maintenance and repair management that combines expert knowledge with cutting-edge technology. We can service multiple vans at once and tailor our workshop capacities precisely to the needs of your fleet. To keep your vehicles mobile, we also use smart digital systems that make it possible to diagnose and coordinate maintenance and repair services with maximum efficiency.

For you, that means: less pressure on your fleet management. And more time for your core business.‘

Service Advisor at Mercedes-Benz

Strapline Content

Make the most of our advanced fleet management solutions. Mercedes-Benz Fleet Services offer a highly effective combination of maintenance, repair, digital tools and vehicle availability. As a fleet customer, you benefit from solutions tailored precisely to your needs – enabling you to manage your fleet with maximum efficiency and to the highest Mercedes-Benz standards. Button

Title

LeftRight

Digital Extras from Mercedes-Benz. ^[1] Many of our digital features come as standard and free of charge with every Mercedes-Benz van straight from the factory. They offer a range of smart services designed to keep your vehicles in top condition. Key Digital Extras that help you stay ahead of downtime include Maintenance Management, Telediagnosis, Remote Retrieval of Vehicle Status – and most recently, the Mercedes-Benz Van Uptime Monitor ^[3]. Button

Mercedes-Benz Van Uptime Monitor. ^[3] For efficient scheduling of your workshop visits and the avoidance of unplanned downtimes: our Mercedes-Benz Van Uptime Monitor intelligently networks your van with your internal vehicle management team and our Mercedes-Benz workshops. You get full transparency in real time about the condition of your connected vans. Technical vehicle data is clearly presented and translated into specific recommendations for action. Button

Vehicle maintenance. Regular maintenance can significantly reduce fleet downtime. Our workshops combine manufacturer-level expertise with the exclusive use of Mercedes-Benz GenuineParts for replacing any defective components. This ensures your vehicle remains reliable and retains its value over time. To save time and reduce organisational effort, you can also make use of our mobile workshop service from Mercedes-Benz Mobile Service. Our trained Mercedes-Benz specialists come directly to your business premises ^[2] ^[4] and provide expert care on site. Button

Technical Liaison Office (TLO). Our Technical Liaison Office (TLO) is used when it comes to the special technical challenges of our major fleet customers. Our other fleet operators also benefit from the work of this team of experts, because with every successful project of the Technical Liaison Office, the portfolio of technical solutions is expanded and optimised. This comprehensive expertise also ensures the consistently high performance of your fleet, regardless of your own fleet size. Button

Mercedes-Benz ServiceCare. Whether maintenance, wear and tear repairs or unforeseeable warranty cases: our service contracts under Mercedes-Benz ServiceCare offer you an individual solution for every need and sustainable cost certainty in terms of operating your fleet. As such, we enable you to access specific services that consider your industry, fleet size and requirements in terms of mileage and period. Button

Strapline Content

Let us advice you personally! How can you make the best use of our comprehensive Mercedes-Benz Fleet Services for your fleet? We would be delighted to discuss all the options and prepare a bespoke quote for you. Make an appointment

Other ways to take your business further.
Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.

Repair Even in the event of damage, your van is in good hands with us. Whether it’s a minor or a major repair, you can rely on extensive Mercedes-Benz expertise and genuine parts at your Mercedes-Benz Service Partner. Learn More

Mercedes-Benz ServiceCare Whether it’s maintenance, wear and tear, or unexpected repairs: with the Mercedes-Benz ServiceCare packages for service and extended warranty, you don’t have to worry about vehicle availability or unplanned workshop costs. Learn More

Vehicle maintenance and inspection Increase your vehicle’s availability through regular maintenance at your Mercedes-Benz service partner. We inspect all vehicle components and, if necessary, replace them with Mercedes-Benz GenuineParts. Learn More

Mercedes-Benz Electric Vehicle Services With Mercedes-Benz Electric Vehicle Service, your electric van is comprehensively covered. Benefit from the integrated maintenance package, battery certification and our expertise in high-voltage battery repairs. Learn More

Haven’t found what you’re looking for yet? Perhaps one of these topics will help you. Other ways to take your business further. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.

Button

Button

Strapline Content Button

[1] Use of the Digital Extras requires permanent acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Terms and Conditions of Service in their currently valid versions, permanent linking of the vehicle to the Mercedes-Benz user account and, if applicable, activation of the Digital Extras. Once the contract period has expired, the Digital Extras can be renewed for a fee in the Mercedes-Benz Store, provided they are still available for the relevant vehicle at that time. In addition, other conditions of use or restrictions may apply to the use of some Digital Extras, such as separate customer contracts with third parties (e.g. streaming, charging, conclusion of a data contract for the Comfort Data Package) and selected third-party products (e.g. smartphone, smartwatch) or may only be available for certain customer groups. In addition to the Comfort Data Package – and depending on the generation of your multimedia system – data must also be available via the Internet in the car or, if possible, your own data must be used via tethering. Information on personal data processed in the context of the use of Digital Extras can be found in the Privacy Notices of the Digital Extras.

[2] The following prerequisites must be met in order to use Mercedes-Benz Mobile Service: your vehicle is on private land (private property/company premises) with solid ground and good mobile reception. The owner/leaseholder of the site agrees to the performance of the work. A minimum distance of 1.50 m around the vehicle is guaranteed. An on-site inspection of the working environment by the service technician comes to a positive finding. The requirements for the working environment depend on the work to be carried out in each case. The service technician will check these before starting work and inform you of any limitations in the scope of services before starting work.

[3] Mercedes-Benz Van Uptime is available in selected European markets for the Sprinter (model 907/910) with a communication module (LTE) for digital services.

[4] A service fee will be charged for travel to and from the site; you will be informed of this fee before making a binding appointment. The travel costs are the responsibility of the selected service company.

Submit Your Enquiries

Select Branch *

Title *

First Name *

Last Name *

Email Address *

Phone Number *

Current Vehicle Mileage

Vehicle Service Due Date

Vehicle Registration

Message

Consumer Information

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would prefer not to receive future information by either of the methods below please indicate by un-selecting the option. All information provided will be used in accordance with our Privacy and Cookie Policy and not shared with any 3rd party company.