Mercedes-Benz warranty. Enjoy carefree driving with your Mercedes-Benz van.

‘We offer peace of mind.’

‘We understand the challenges entrepreneurs face daily. Building a successful business takes dedication and commitment. So why spend time worrying about unexpected repair costs? With our Mercedes-Benz New Vehicle Warranty, you benefit from planning certainty for the first two years. After that, you can choose one of our Mercedes-Benz ServiceCare extended warranty packages. This way, you can continue to enjoy reliable availability and value retention for your van.’

Sales Manager at Mercedes-Benz

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An overview of our Mercedes-Benz warranty. Well-prepared for many situations

The Mercedes-Benz warranty is designed to give you greater peace of mind. It covers almost all electrical, hydraulic and mechanical components of your vehicle and is valid for two years, starting from the day your vehicle is delivered or from the date of its first registration [1]. The Mercedes-Benz New Vehicle Warranty applies to all Mercedes-Benz vehicles delivered or initially registered within the European Economic Area and certain other countries[2].

In addition, our Mercedes-Benz Service24h is available across Europe, 365 days a year, 24 hours a day, in the event of a breakdown or accident. The costs for this are covered by the Mercedes-Benz MobiloVan mobility warranty[3]. This is included as standard with your Mercedes-Benz van. Whether it’s the New Vehicle Warranty or the MobiloVan mobility guarantee, our offers help ensure you are well covered for many eventualities.
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    Mercedes-Benz genuine remanufactured parts. Cost-effective and high-quality

    Save on costs, but never on quality. The Mercedes-Benz genuine remanufactured parts range offers you a wide selection of spare parts for your van, such as engines and transmissions. Every part is carefully remanufactured, inspected and tested to the strictest Mercedes-Benz standards.

    Your benefits:

    - Quality equivalent to new parts, in line with - Mercedes-Benz standards
    - Attractive value for money
    - A two-year warranty on GenuineParts
    - Reliable availability within our range
    - Short replacement times at your Mercedes-Benz workshop

    You can obtain Mercedes-Benz genuine remanufactured parts directly from your local authorised Mercedes-Benz service partner.

    The Mercedes-Benz GenuineParts remanufacturing program also consists of Mercedes-Benz GenuineParts. To ensure the extensive program with high market coverage and delivery capability, the use of new parts is necessary.
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    Mercedes-Benz used parts. Used, tested and guaranteed

    The outstanding qualities of Mercedes-Benz GenuineParts are also reflected in our used parts. The Mercedes-Benz Used Parts Centre recovers functional components from used Mercedes-Benz vans and, after thorough inspection, offers them again as used parts. This means you can access a wide selection of immediately available spare parts that have already been in use. Used parts are a particularly cost-effective and reliable repair solution for older vehicles. You also receive a 24-month warranty on Mercedes-Benz Used Parts. For professional installation, we recommend your Mercedes-Benz workshop.
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    Mercedes-Benz B2B Connect. Get great deals on spare parts online

    With our online platform, Mercedes-Benz B2B Connect, you have access to the complete range of Mercedes-Benz GenuineParts. Simply search online and place your orders – any time of day.
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    Haven’t found what you’re looking for yet? Perhaps one of these topics will help you. Other ways to take your business further. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.
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    [1] The scope of the New Vehicle Warranty includes the member states of the European Union as well as Iceland, Liechtenstein, Norway, Switzerland, Andorra, Israel, Croatia, Monaco, Montenegro, San Marino, Serbia, Turkey and Vatican City.

    [2] No mileage limitation; the earlier date applies. Please note that the New Vehicle Warranty only covers the original scope of delivery from Mercedes-Benz.

    [3] Mercedes-Benz MobiloVan applies to vehicles first registered from 1 October 2012. The current version of MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan is valid for all vehicles first registered from 1 October 2012 for an initial period of two years with no service requirements and is then extended from service to service by an authorised Mercedes-Benz Service Partner for up to 30 years. The current version of the Mercedes-Benz Mobilo services applies to the V-Class, EQV, X-Class, T-Class, EQT, Marco Polo and Marco Polo HORIZON models

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