Mercedes-Benz ServiceCare. For maximum vehicle availability and reliable planning.

'We take care of the details – so you can focus on your business.’

‘You’d rather concentrate fully on your business – without worrying about unexpected costs? With Mercedes-Benz ServiceCare packages for maintenance, extended warranty and full-service coverage, you’re protected against a wide range of eventualities - all at fixed, predictable costs. Our highly trained staff at Mercedes-Benz service centres carry out all necessary work efficiently and to the highest standards – giving you more flexibility to keep your business moving forward.’

Sales Manager at Mercedes-Benz

We keep your business moving.

Maintenance, wear-related repairs and unexpected technical issues can all make financial planning more difficult. If cost responsibilities are unclear, your vehicle may also be out of service longer than necessary. With Mercedes-Benz ServiceCare, we take that burden off your hands. Because whatever happens, one thing matters most: you and your business stay mobile – with your van available when you need it.

Your benefits:

- Optimally maintained vehicles for reliable mobility

- Fixed, calculated rates for long-term planning reliability

- Individual terms and services scopes for maximum flexability

Discover the right service and warranty packages for your needs.

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Mercedes-Benz ServiceCare for vans. The Maintenance Package – Mercedes-Benz ServiceCare Maintenance

Regular, professional inspections of key vehicle components and systems help ensure your vehicle remains reliably operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps preserve your vehicle’s value.

The Warranty Package – Mercedes-Benz ServiceCare Extended Warranty

Protect yourself against unexpected repair costs – even after your manufacturer warranty has expired. With no excess and at transparent, attractive rates, this package keeps your financial planning predictable.

The All-Inclusive Package – Mercedes-Benz ServiceCare Complete

This package covers all workshop services in fixed monthly instalments. It includes the extended warranty and adds a range of wear-related repairs of your choice – ideal for tailoring to your specific use case.

Further details on service scope, contract durations and mileage options can be found in the Mercedes-Benz ServiceCare product portfolio. Button

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Mercedes-Benz ServiceCare for electric vans. The maintenance package: Mercedes-Benz ServiceCare eMaintenance.

With our regular, professional inspections of the most important vehicle parts and functions, we support the reliable operational readiness of your vehicle. Maintenance prevents unnecessary repair costs, ensures minimum downtime and contributes to safeguarding the value of your vehicle.

The warranty package: Mercedes-Benz ServiceCare eWarranty.

Protect yourself against unexpected repair costs, even after the manufacturer’s warranty has expired – with no excess and at calculable, attractive conditions.

The all-round carefree package: Mercedes-Benz ServiceCare eComplete.

For those who want to leave nothing to chance: Mercedes-Benz ServiceCare eComplete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means that your electric van is ready for use as planned – with full cost control.

Integrated maintenance package: peace of mind on the road with your electric van.

This package is already included in the vehicle price of your electric van and covers the costs of work^[1] at your Mercedes-Benz service partner.

Further information on the scope of services, contract periods and mileages can be found in the Mercedes-Benz ServiceCare product portfolio. Button

Your Mercedes-Benz ServiceCare additional options. Finely tuned. Fully secured

With our paid additional options, you can tailor our services precisely to your needs. These include, for example, our Mercedes-Benz pick-up and delivery service and the provision of a courtesy vehicle while your van is being maintained or repaired. Button

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Do you have any questions? Find help here! Which Mercedes-Benz ServiceCare product suits your needs? Do you need more information?
For any questions about our services, simply reach out to an authorised Mercedes-Benz service partner. You can expect personalised and expert support, tailored specifically to you. Make an appointment now

Other ways to take your business further.
Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.

Mercedes-Benz Electric Vehicle Services With Mercedes-Benz Electric Vehicle Service, your electric van is comprehensively covered. Benefit from the integrated maintenance package, battery certification and our expertise in high-voltage battery repairs. Learn More

Mercedes-Benz ServiceCare Whether it’s maintenance, wear and tear, or unexpected repairs: with the Mercedes-Benz ServiceCare packages for service and extended warranty, you don’t have to worry about vehicle availability or unplanned workshop costs. Learn More

Mercedes-Benz Mobile Service The workshop that comes to you. Our specialised Mercedes-Benz technicians take care of your van directly on-site. From maintenance and repairs to software updates. ^[2][1] Learn More

Mercedes-Benz Fleet Services Work more efficiently with tailored solutions. The Mercedes-Benz Fleet Services allow you to benefit from a maintenance and repair management that combines technical know-how with cutting-edge technology to meet the needs of your fleet. Learn More

Haven’t found what you’re looking for yet? Perhaps one of these topics will help you. Other ways to take your business further. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.

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GenuineParts v. Non-genuine parts Seemingly genuine: look out for counterfeit parts. Your Mercedes-Benz service partner protects you from counterfeit products. Because unfortunately, where it says Mercedes-Benz on the outside, it doesn't always say Mercedes-Benz on the inside. Counterfeiters are increasingly specialising in copying vehicle replacement parts. In the process, safety-relevant parts such as brake discs and pads, windscreen wipers, windscreens, chassis parts or filters are increasingly being copied. Counterfeit parts often seem deceptively genuine, to the point that not even experts can easily identify them at first glance.

[1] As per service booklet and manufacturer’s specifications.

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